Shipping & Returns
Shipping Policy
All orders are processed within 1-2 working days (excluding holidays and weekends). In case you need to reproduce the required model for your size - 10-20 days. We do not sew large quantities in order to avoid runoff accumulations.
All products are manufactured in Ukraine, in the city of Belaya Tserkov.
Free delivery by “Nova Poshta” within the country.
Delivery to other countries through “Nova Poshta”. Your order may be imposed by import duties and taxes upon the arrival in the recipient country. The Yuliya Psaryova brand is not responsible for these fees.
After submitting the order, you will receive a notification by email or SMS with the tracking number.
Return & Refund Policy
Exchange or return is possible within 14 working days (except weekends and holidays), provided that the product is in the same condition in which you received it, with tags and in its original package. You must also have a receipt or other proof of purchase.
Please check the order upon receipt. Make sure the size is right for you. If you received a product that is not the one you ordered, or if it is damaged, notify us immediately in any convenient way.
We will try to notify you as soon as possible of the confirmation or denial of the request as soon as we receive your return.
If approved, you will be automatically refunded the order value. Please be aware that it may take some time for the bank to process and complete the transaction.